Shipping & Returns

Printed Material & Promotional Products

Our suppliers are located in Puerto Rico, United States, and Canada. Almost all promotional products and printed materials are FOB. The shipping cost of your order will be estimated by where you are located and the type of product(s) you are ordering. You may use the feature "Ask a Question" for shipping quote requests located below the item description in any of our listed items.

For your convenience we are providing the weight and the shipping zip code for most promotional products (when we have it). You may use USPS, UPS and/or FedEx websites to estimate shipping or also use the feature "Ask a Question" providing the amount to be purchased, your city, country, zip code, and if is a residential or commercial area for a more accurate quote.

You agree to pay the difference between the $10 we have set up for shipping and the real shipping fee when you do the checkout without asking for the shipping quote. We reserve the right to not process your order if we don't get the payment in full as quoted.

Logos & Other Digital Artwork

There's no shipping charge for artwork delivered by download or email. However, if you want it in a media (CD/DVD) the cost of it and the shipping will be charged. When you choose to buy the CD, the shipping cost is already included.

Internet Related Services

There are NO shipping charges on any Internet related service; such as web design, banners, hosting, Etc. or on any downloadable item/service/software.


Due to the nature of our products and services, all customers must approve their artwork prior to printing. We "DO NOT" print ANYTHING without the customer's approval. We are unable to accept returns on custom printed items , if you feel there is an error on your order, please contact us.


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Happy Customers

Excellent Work and Custumer Service

I'm really happy for all the work that IDEAS Creative Group have done for me. Very professional and helpful all the time. Highly recommended service.
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Amazing Customer Service

I was very lucky to be referred to IDEAS. Amazing, lightning fast service. Great work I couldn't asking for someone better!
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